Common Deposit Errors and How to Fix Them
Card declined: UK banks sometimes block first-time gambling transactions as a precaution. Call your bank to authorise payments to Mega Riches, then retry. Alternatively, switch to PayPal or Skrill which bypass this restriction.
3D Secure failure: Make sure you complete the authentication step in the popup window before it times out. If it closes too quickly, try again with a stable internet connection.
Deposit not appearing: Instant methods should reflect within 30 seconds. If the balance has not updated after 2 minutes, contact live chat with your transaction reference number - support is available 24/7.
Bank transfer delay: Wire deposits take 1 to 3 business days. If it has been longer than 3 days, send the transfer receipt to the support email and the team will investigate.
Hitting a deposit limit: If you have set daily, weekly or monthly deposit limits via the responsible gaming tools, your transaction may be blocked when the limit is reached. Limits can be reviewed in your account settings. Reductions apply immediately; increases take 24 hours to activate under UKGC rules.